Vesco Medical - Feeding Innovation

Privacy Policy

Privacy Policy

This Policy applies to residents of the United States.

This Privacy Policy explains how we handle the personal information that you provide to us on Web sites controlled by Vesco Medical which link to this Privacy Policy (referred to as "Vesco Medical sites"). This Privacy Policy does not apply to personal information collected from you offline, to Vesco Medical Web sites that do not link to this Privacy Policy, to residents of countries other than the United States, or to third-party Web sites to which Vesco Medical Web sites may link. Your use of Vesco Medical Web sites, which link to this Privacy Policy is subject to this Privacy Policy and the Terms of Use.

Please read this Privacy Policy before using Vesco Medical Web sites or submitting personal information to us.

How does this Privacy Policy define "personal information"?
"Personal information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Vesco Medical Web sites and maintained by Vesco Medical in an accessible form.  Examples of personal information include your name, your postal address and your telephone number.

How does Vesco Medical collect information online?
Vesco Medical collects information in two ways:

  • Personal Information You Submit: Vesco Medical collects personal information that you enter into data fields on Vesco Medical Web sites.  For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for Vesco Medical programs, contact Vesco Medical customer service, or respond to Vesco Medical surveys. To protect your privacy, you should not provide Vesco Medical with any information that is not specifically requested.
  • Passive Collection of Unidentifiable Information: Vesco Medical Web sites may collect information about your visits to Vesco Medical Web sites without you actively submitting such information.  Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to Vesco Medical Web sites some of this unidentifiable information, such as the URL of the Web site you just visited and the browser version your computer is operating.  Passive information collection technologies can make your use of Vesco Medical Web sites easier by allowing Vesco Medical to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve Vesco Medical Web sites. Certain features of Vesco Medical Web sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information.

In what circumstances might Vesco Medical collect and use personal information?
Vesco Medical will use the personal information you provide through Vesco Medical Web sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on a Vesco Medical Web site, Vesco Medical may use certain identifying technologies to allow that Web site to "remember" your personal preferences, such as sections of that Web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Vesco Medical’s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.

Does Vesco Medical consolidate personal information?
Vesco Medical may consolidate the personal information of customers who use Vesco Medical Web sites. We use this information to help us better design Vesco Medical Web sites and Vesco Medical products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

What choices do I have about how Vesco Medical collects and uses personal information about me?
You may always limit the amount and type of personal information that Vesco Medical receives about you by choosing not to enter any personal information into forms or data fields on Vesco Medical Web sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of Vesco Medical Web sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.

You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want Vesco Medical Web sites to use tracking technologies, such as cookies, to "remember" your personal information, such as user IDs or mailing addresses, on return visits. However, Vesco Medical Web sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.

Who will have access to personal information about me?
Personal information can be accessed by a restricted number of Vesco Medical employees, by certain companies with which Vesco Medical may conduct joint programs, and by individuals and entities with whom Vesco Medical contracts to carry out business activities for Vesco Medical. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is Vesco Medical’s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, Vesco Medical’s practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for Vesco Medical.

Does Vesco Medical share personal information with third parties?
As a general rule, Vesco Medical does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. Where required by law, Vesco Medical will not disclose your personal information to third parties for those third parties’ marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. However, if Vesco Medical sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If Vesco Medical provides your personal information to individuals and entities which assist us with our business activities, it is Vesco Medical’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for Vesco Medical. Vesco Medical reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

How does Vesco Medical secure personal information?
It is Vesco Medical’s practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. Vesco Medical cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Vesco Medical Web sites, you must weigh both the benefits and the risks. In addition, Vesco Medical Web sites covered by this Privacy Policy will display a warning whenever you link to a Web site that is not controlled by Vesco Medical or subject to a Vesco Medical privacy policy; you should check the privacy policies of such third-party Web sites before submitting personal information.

Vesco Medical has policies, which provide for the proper use and protection of Social Security numbers obtained in the course of doing business with Vesco Medical.  Vesco Medical’s policies require that Social Security numbers be appropriately secured to avoid loss, misuse or unauthorized access of Social Security numbers. Unlike this Privacy Policy, which applies only to on-line personal information, Vesco Medical’s policies governing Social Security numbers apply to both on-line and off-line collection and use of Social Security numbers.

How does Vesco Medical protect the privacy of children?
Vesco Medical does not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on Vesco Medical Web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

How may I correct personal information or delete it from current customer records?
You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.

How can I contact Vesco Medical?
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an Vesco Medical business or a particular Vesco Medical program, please contact us by clicking on the "Contact Us" link on the Web site you are visiting or by e-mailing us at info@vescomedical.com.  Alternatively, you may send a letter to the following address:

Vesco Medical, LLC

692 North High Street, Suite 205

Columbus, Ohio 43215

Attn: Customer Care Team 

In all communications to Vesco Medical, please include the e–mail address used for registration (if applicable), the Web site address or the specific Vesco Medical program to which you provided personal information, and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

How will I know whether Vesco Medical has updated this policy?
Vesco Medical reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If Vesco Medical changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on August 28, 2014 and is effective as of that date.